Shipping policy
We strive to provide you with a seamless and delightful shopping experience, including efficient and reliable shipping services.
Processing Time: Orders are processed within 1-2 business days of receiving payment confirmation. Please note that customized or special orders may require additional processing time.
Shipping Partners: We collaborate with trusted shipping partners to ensure the safe and timely delivery of your Mogul Home Candles and Fragrances. You will receive a tracking number once your order has been dispatched.
Delivery Time: Delivery times vary depending on your location. Domestic orders typically arrive within 5-7 business days. Please refer to the provided tracking information for estimated delivery times.
Damaged or Lost Items: In the rare event that your order arrives damaged or is lost during transit, please contact our customer service team at info@thebusinessmogul.com within 3 days of receiving your order. We will work promptly to resolve the issue.
Address Accuracy: It is essential to provide accurate shipping information during the checkout process. Mogul Home is not responsible for orders shipped to incorrectly provided addresses.
For any shipping-related inquiries or concerns, feel free to reach out to our customer service team.